Privacy policy

Velorena values the trust our customers place in us and is committed to protecting the privacy and security of their personal information. When you visit our website, place an order, subscribe to our newsletter, or communicate with our customer support team, we may collect information such as your name, email address, phone number, billing address, shipping address, payment details, and browsing activity. This information is collected solely for the purpose of processing orders, delivering products, improving our services, responding to inquiries, and providing a better shopping experience.

We implement appropriate security measures to safeguard customer information against unauthorized access, misuse, disclosure, or loss. Payment transactions are processed through secure third-party payment gateways, and Velorena does not store complete payment card information on its servers. We may use cookies and similar technologies to enhance website functionality, remember user preferences, analyze traffic, and improve overall performance. Customer information is never sold, rented, or traded to third parties. However, certain information may be shared with trusted service providers such as payment processors, shipping partners, and legal authorities when required by law. By using our website, you consent to the collection and use of information in accordance with this Privacy Policy.